Welcome to our online store, where we offer high-quality Fähloos and other bathing accessories. By using our website and making purchases, you agree to comply with the following terms and conditions. Please review these terms carefully before placing an order.

1) General Terms

These terms and conditions govern your use of our website and the purchase of products offered. By accessing our site and completing a transaction, you accept these terms in full. If you disagree with any part of these terms, you should not use this website or purchase any products.

2) Product Availability and Pricing

We strive to provide accurate and up-to-date information on product availability, descriptions, and prices. However, errors may occur, and we reserve the right to correct any inaccuracies or omissions at any time. Prices are subject to change without notice. All orders are subject to product availability, and we cannot guarantee that all items displayed on our site will be in stock at the time of your order.

3) Order Processing and Payment

Orders can be placed through our secure online checkout system. We accept various forms of payment, including credit cards, debit cards, and third-party payment processors such as PayPal. Your payment details will be processed through secure encryption methods to protect your information. By submitting your order, you authorize us to charge the total amount to your payment method.

We reserve the right to cancel or refuse any order at our discretion. This may include cases where a product is out of stock, pricing errors occur, or we suspect fraudulent activity. If your order is canceled, we will notify you as soon as possible, and any payments will be fully refunded.

4) Shipping and Delivery

We offer domestic and international shipping options, with rates calculated at checkout based on your location. Estimated delivery times will be provided during the order process. While we strive to deliver your products within the stated time frame, we are not responsible for delays caused by carriers or customs in the case of international orders.

Once an order is shipped, you will receive a tracking number to monitor your delivery. Please ensure that your shipping address is accurate when placing an order, as we are not responsible for orders delivered to an incorrect address provided by the customer.

5) Returns and Refunds

If you are not fully satisfied with your purchase, you may request a return within 30 days of receiving your order. To qualify for a return, the Fähloo must be unused, in its original packaging, and in resalable condition. To initiate a return, please contact our customer service team to receive a return authorization number and shipping instructions. Return shipping costs are the responsibility of the customer unless the product was received damaged or defective.

Refunds will be processed once the returned item is received and inspected. Please note that original shipping fees are non-refundable unless the return is due to an error on our part or a defective product. Refunds may take up to 10 business days to appear in your account, depending on your payment provider.

6) Warranty

We guarantee that our Fähloos are made from high-quality, natural materials and should perform as expected with normal use. However, due to the natural variability in Fähloo fibers, slight differences in appearance and texture may occur. Our products are covered by a 30-day limited warranty against manufacturing defects. If you experience any issues with your Fähloo, please contact our customer service team for assistance.

7) Privacy and Data Protection

We value your privacy and are committed to protecting your personal information. Our privacy policy outlines how we collect, use, and protect the information you provide when using our website. By using our site, you consent to the collection and use of your information as described in our privacy policy. We do not sell or share your personal data with third parties, except as required to process your orders and payments.

8) Use of Website

You agree to use our website only for lawful purposes and in accordance with these terms. You are prohibited from using the site to engage in any fraudulent, illegal, or harmful activities. We reserve the right to terminate or restrict your access to the website if you violate these terms or engage in any behavior that disrupts the website or its users.

9) Limitation of Liability

To the fullest extent permitted by law, our company and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or the purchase of products. This includes, but is not limited to, damages for loss of profits, data, or goodwill. In any event, our liability will be limited to the total amount paid by you for the purchase of products from our website.

10) Governing Law

These terms and conditions are governed by the laws of Utah and the USA, and any disputes arising from the use of our website or purchases made will be resolved in accordance with the legal jurisdiction of Utah.

11) Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time. Changes will be posted on this page, and the updated terms will be effective immediately upon posting. It is your responsibility to review these terms regularly. By continuing to use our website after changes are posted, you agree to be bound by the updated terms.